Back in September, a survey and subsequent focus groups provided feedback on Berkeley Lab’s Lessons Learned/Best Practices process. That input, combined with information accumulated in the lessons learned database received over the years, resulted in nearly 500 data points the process improvement team evaluated to determine the changes needed to improve the quality, communication, and application of lessons learned and best practices. The team will focus on improving the awareness, distribution, delivery, and content of lessons learned, as well as the database used to support the process. Next steps are to develop the new process and tools that will yield the greatest improvements and begin to implement those improvements.
Update on Lessons Learned Improvement Project
January 17, 2013