A process improvement team comprised of various individuals from across the Laboratory is working to improve the Lab’s lessons learned/best practices process. Improving the process will aid in preventing adverse events, increase efficiency, and achieve operational excellence. To that end, the team asks you to complete a brief survey to share your experiences with the current process and to offer suggestions for improvement. The survey is administered via SurveyMonkey and can be accessed here.
Tags: Environment/Health/Safety/Security, Operations
Views: 1,939
If you want these messages to be read, you need to get rid of the long leader that takes up all the space in the subject heading and get right to the key issue. And the email should have a a complete short summary that appears in the body of the text. I rarely find the time to click through to see if something really is relevant or not. I want to be able to figure that out by scanning the subject and a few lines of the email.
My understanding is that this system is more about compliance than actual safety promotion. prove me wrong…
I will share your comment with the survey’s sponsors. Thanks.
Please change the HTML form so that the question “6. How could Lessons Learned/Best Practices briefings be improved?” is a multiline text box. Right now it is a single line which makes it difficult to answer your question which is broad and open-ended.
I will share your comment with the survey sponsors. Thanks.
I agree with Brett. I get many “Lessons Learned” e-mails. I need to see in the e-mail enough to know whether to read the material in the link. Only a few sentences would be needed. Many of the messages say something like “Employee was injured while cli….” and then expect me to download the next thing to try to understand this vague description. The big blue button doesn’t help. My favorite, however, is the one that told me to anticipate unanticipated events. Of course now I do that all the time.